UNIFIED COMMUNICATION

Bringing you new trends in communications

Solution

We offer a wide portfolio of services in the field of corporate communications

Enterprise telephony as the cornerstone of voice communication for contact centers, team collaboration, dispatching workplaces.

A single point of communication with customers. We offer an innovative solution with a single prioritized queue and a clear all-in-one environment.

Terminals for handling a large number of call channels, quick creation of conference calls, crisis management workstations, monitoring centers.

Systems to support the reception and deployment of emergency calls.

Recording and archiving of voice communication, its analysis and evaluation.

Better customer experience, saving time and money. Service desks and contact centres with AI technology.

Services

  • Proposal, consultation and design

    Our consultants will work with you to analyze the current situation and your needs. The result is the design of an optimized solution covering the requirements even with regard to your future needs.

  • Implementation

    We deliver all the necessary hardware and software on a turnkey basis. We will commission the entire solution and set it up according to the project requirements. We will train users and administrators to use and manage the delivered platform effectively.

  • Support services

    We will make sure that the delivered solution provides users with a constantly available and updated service. We monitor the system remotely and work with you to propose steps to optimize the services provided.

  • Integration services

    To ensure synergistic effects, we will connect the delivered technologies with other infrastructure elements and applications. We have dedicated development capacity for integration. We are ready to prepare tailor-made solutions to suit your special needs.

  • Managed services

    You don't have to worry about your equipment, we supply our administrators and operators to keep it running reliably.

  • Professional services

    Our services do not end with the delivery and management of the PBX. We will help you to optimize your company's processes related to customer communication. We know how to get the most out of data for your business. Our solutions cover design, optimization and innovation in the field of corporate communication.

References

Trusted by companies around the world

Contact

We don’t play games – we only do what we understand perfectly

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Case studies

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